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Warranty

Doral Collision Center is committed to providing the highest quality auto body repair and paint refinishing in Miami-Dade County. We are a customer focused repair facility and we will always place your needs at the storefront of our concerns. We are pleased to provide the following Limited Lifetime Warranty on all repairs, including parts provided in connection with those repairs.

Parts

If we replace a part in connection with repairs to your vehicle and that part carries its own manufacturer’s or distributor’s warranty, that warranty, as to both its terms and its duration, will be the only warranty that applies to that part. Should such a part fail, it will be the manufacturer’s or the distributor’s obligation to honor that warranty, according to its terms, although we will attempt to assist you in presenting a claim on that warranty.

For parts that we supply that do not carry a separate manufacturer’s or distributor’s warranty, we warrant each such part to be free from defects for one year from the date we return your vehicle upon our completing repairs to it. During that period, at our discretion, we will either repair or replace that part with no labor charge to you for so doing.

Bodywork

Our body work is warranted to be free from defects for lifetime from the date that we return your vehicle upon our completing repairs to it. Should we determine that there is a defect in the bodywork, we repair such defect at no charge to you.

Paintwork

To the extent that we paint your vehicle or any portions of it, we warrant that paint work from any detectable defects or deterioration for lifetime from the date that we return your vehicle upon our completing repairs to it. This warranty, however, does not cover deterioration of the paint work due to damage, road wear, chemical exposure, unusual environmental causes, or lack of care on your part.

Alignment – Conditional

Doral Collision will warranty alignments for 30 days from the date that we return your vehicle upon our completing repairs to it. Due to the unpredictable conditions and hazards of our roads, Doral Collision cannot be held responsible, if, once the vehicle leaves our premises, additional suspension damage is sustained.

Conditions of Warranty

All warranty work must be performed at Doral Collision Center.

The warranty only runs to the owner of the car at the time that we complete repairs to it; it is not transferable.

This warranty does not cover damage to areas or parts which we repaired when caused by other parts which we did not repair.

We make no warranties which extend beyond the description in this document. This warranty is given to you specifically as a substitute for any other kinds of express or implied warranties under Florida law, including any implied warranty of merchantability and any implied warranty of fitness, and we expressly disclaim any liability for consequential damages, such as any claim for reimbursement for loss or use or replacement or rental car charges.

If we determine that there is a defect in the work that is covered by this warranty, we will gladly provide you with a loaner car while we perform warranty repairs.

We will provide towing to our shop from a distance of less the 50 miles away of the car is disabled due to a failure of a part or repair covered by this warranty. Please call us before incurring any towing charges since we frequently handle the towing ourselves to get a better rate. Doral Collision will not in any event reimburse for towing without prior approval.

Obtaining Service Under This Warranty

In order to obtain service under this warranty, please call for an appointment to have your car inspected, and at the time of the appointment, bring your original repair paperwork with you, including this document which will establish the date on which this warranty starts. Upon determining that your claim qualifies for this warranty, we will make every effort to schedule your vehicle for correction on a priority basis, although we cannot guarantee that we can take your car immediately for correction. We reserve the right to schedule corrective work at any time up to 60 days from our determination that your claim qualifies for warranty work.

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Whether you’ve been in an auto accident, want some customization or simply have questions, we’d love to hear from you.

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